Shipping Information

We ship premium French linen worldwide from Vietnam. Fast, reliable, and tracked delivery to your door.

⏱️ Shipping Times

International Shipping

Standard international shipping takes 3-4 weeks from the date of order placement.

Shipping times may vary depending on:

• Your location and country
• Customs processing times
• Local postal service efficiency
• Seasonal peak periods (holidays, sales events)

💰 Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination country
• Order weight and size
• Shipping method selected

📍 Tracking Your Order

Once your order ships, you'll receive:

• ✅ Shipping confirmation email
• ✅ Tracking number
• ✅ Link to track your package in real-time

You can track your order status through the carrier's website using the provided tracking number.

🛃 Customs & Duties

🚫 Shipping Restrictions

We ship to most countries worldwide. However, some remote locations may have limited shipping options or extended delivery times.

If you're unsure whether we can ship to your location, please contact us before placing your order.

🆘 Delivery Issues

Lost or Damaged Packages

If your package is lost or arrives damaged:

1. Contact us immediately at scandalinen@gmail.com
2. Provide your order number and photos (if damaged)
3. We'll work with the carrier to resolve the issue promptly

Incorrect Address

Please ensure your shipping address is correct before completing your order. We cannot be held responsible for packages shipped to incorrect addresses provided by the customer.

Unclaimed Packages

If a package is returned to us as unclaimed or undeliverable, we'll contact you to arrange reshipment. Additional shipping fees may apply.

---

---

Last updated: March 2026